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Contact Tallow and Honey
Have a question about your order, a product, ingredients, shipping or which tallow balm suits your routine? Send us a message and we will help you choose the right low-tox skincare option without making it weird.
Product and order support
Contact us for help with Tallow and Honey Balm, tallow lip balm, tallow soap, magnesium oil spray, jade tools, order updates and general customer support in Australia.
Before you message
If you are choosing a balm, you may also like our Tallow and Honey Balms collection or our guide on how to use tallow and honey balm.
Contact Tallow and Honey
Our Story
Tallow and Honey started with a simple question: why do most skincare products contain ingredients you can't pronounce? We set out to build something different — a small Australian brand using ancestral ingredients in their simplest, most effective forms. Grass-fed tallow, raw honey, beeswax. That's it.
What We Make
Our range is intentionally small. We make tallow balms for face, body, and lips; a tallow and milk soap; and a magnesium oil spray. Products are available to Australian customers and made with simple, carefully selected ingredients where possible. We don't use synthetic preservatives, fragrances, or inflammatory seed oils — ever.
How to Contact Us
The fastest way to reach us is via email. We're a small team and personally read every message. We'll get back to you within 1–2 business days. Please include your order number if your enquiry is related to a recent purchase so we can help you quickly.
Wholesale and Stockist Enquiries
If you're a retailer or health practitioner interested in stocking Tallow and Honey products, we'd love to hear from you. Please reach out via the contact form below or email us directly with details about your store and location.
How we can help
Reach out if you need help choosing between our tallow balms, tallow lip balm, tallow soap or magnesium oil spray. We can also help with order questions, shipping updates, product care, ingredient questions and simple routine guidance for dry-feeling or sensitive-feeling skin.
If you are not sure where to start, tell us what you are shopping for — face, body, lips, hands or a gift — and whether you prefer a richer balm or a lighter everyday option. We will point you in the right direction without the skincare lecture. Promise.
For the fastest help, include your order number if you have one.